WHAT OUR CUSTOMERS SAY ABOUT US

Whilst we might not be the biggest name around, we certainly do work in conjunction with some of the biggest players, but we're equally at home with small businesses too. One thing you can be sure of is that, no matter what size your company, you can be assured of the same level of personal service and attention to detail. But don't just take our word for it, this is what some of our customers have had to say...

CPL Industries
 

"CPL is the market leading UK manufacturer and distributor of branded home heating solid fuel products. It has an annual sales turnover of c£120 million and has 500 employees operating across 30+ sites. In 2013, CPL acquired new premises at Westthorpe Business Park, Sheffield, to accommodate the Groupís head office operations. Even though the offices were modern, our requirement was for a different layout and so project involved an extensive re-fit of the offices (including removal and installation of walls, electrical fittings, server room, air conditioning system and furniture) as well as relocation of c130 people from the previous offices. The total cost of the project was c£400k.

Pete Dempsey of Demps Limited was engaged as the project manager. He was given the brief to manage the day-to-day activity of the project from start to finish and bring the project in on-time (with a strict 5-month time scale) and to budget. Pete produced the project plan and budget costs. He supported us in appointing contractors for the works (we decided not to work through a main contractor), identifying suitable contractors and organising the tendering process. Following appointment of the contractors, he managed the works on site, ensuring that they complied with safe working procedures and that the work was carried out to the quality expectations and that costs did not over-run. He also supported the staff/furniture relocation planning and implementation.

The project was considered a success and was completed on-time and broadly to cost - even after we had changed some of our specs on the fit-out. As project sponsor, I personally found Pete to be knowledgeable and driven to achieve the project goals. He has a flexible and workman-like approach and was quite happy to pitch-in when necessary to get tasks completed. He communicated in a straight forward manner, ensuring that we were kept informed regarding progresses and where necessary prompted for actions or decisions."

James Storer, Head of Human Resources
6th February 2014

 
Borro Ltd
 

"Pete came highly recommended and provided an excellent service when he helped me move our London office to new premises. I clearly didn't have time to manage this myself and complete my day job and I was very happy to rely on Pete's expertise. His professionalism and knowledge in dealing with suppliers enabled me to make informed decisions on costs which delivered the move on budget and more importantly within a very tight timeline. I would not hesitate to recommend Pete for projects of any scale."

Ray Palmer
Retail Operations Director

 
TD Waterhouse Investor Services ( Europe ) Ltd
 

I would like to express my sincere thanks to Pete Dempsey, of Demps Ltd for the expertise, professionalism, guidance and support he provided for our first large scale office refurbishment project in Manchester.  We required over 29000 sq feet of office space to be refitted and transformed into a bright, modern, branded workspace fit for the specific needs of our business.  

Pete's attitude, tenacity, client focus and dedication (above and beyond in many cases) ensured that quality remained high, that costs were controlled, and that we hit our timescales for completion of what turned out to be a more complex refurb then anyone could have imagined.  Nothing was too much trouble and any obstacles encountered were managed well, swiftly and professionally.

We now have an office environment to be proud of which our employees love, and can be easily replicated across our sites when we are in a position to do so.

The personal support and guidance provided by Pete were invaluable and so very much appreciated. I would not hesitate utilising Pete's services in the future for large or small projects.  He is a true gentleman and I very much enjoyed working with Pete to create such a wonderful place to work.

Ann Broughton
Senior Manager HR, Real Estate & Procurement

 
T J Hall Ltd
 

"Pete controlled a £1.8 million contract from start to finish, looking after all aspects of site management. I would use Pete again without a second thought and highly recommend his services.”

Steve Roberts
Director

 
Credential Holdings Limited
 

“I recently worked in conjunction with Peter Dempsey when his financial services client downsized from a 25,000 square feet suite in Glasgow City Centre to a 6,000 square feet suite across town. The task was intense and the timeframe extremely short. The deadline date was drop dead as the move would occur over a weekend with bums on seats Monday morning. The telecoms requirement was fairly heart stopping and everything that could go wrong did! A plethora of temporary measures were put in place for the initial days and the task was achieved on time and within cost, much to everyone's amazement. Peter achieved what seemed quite impossible by jumping through hoops and by using his inimitable negotiation skills. We would have no hesitation in recommending him to anyone and first opportunity will utilise his skills on one of our own projects."

Marilyn MacMillan
Director of Marketing & Letting

 
Business Consultants
 

”Pete combines hard work, great people skills, and in-depth planning with vast experience and ingenuity to deliver large scale logistic transformations with minimal disruption on the operation. I’ve worked with Pete as both a colleague, at Egg, and as a Business Consultant and in both roles he exceeds expectations. He works closely with the business leadership team to understand what is needed, balancing speed, cost, risk and impact to create an achievable plan and then manages it through to completion keeping everyone informed and on board throughout. I recommend Pete without reservation and will use him again when the opportunity arises.”

Andy Thompson
Business Consultant

 
Moneyquest Mortgage Brokers Ltd
 

"As soon as I knew we needed to relocate the business the first person I contacted was Pete Dempsey. Within the business we have worked with him before and the service offering is far too great for us to consider undertaking this type of project without Pete’s services.

True to form as soon as Pete engaged he became an extension of the management team and took on everything required to make the move happen successfully, and plenty of extra besides.

As a result we moved successfully on time, on budget and were up and running within a weekend. All aspects of the move from both the site we exited and the site we moved to were closely managed and coordinated by Pete, which meant then when changes were required Pete was able to respond and still deliver successfully. I would recommend DEMPS Ltd to anyone considering using someone to help them move or manage their ongoing facilities as Pete’s knowledge, professionalism and flexibility will add value to any business."

Simon Jackson
Managing Director

 
MoBank Ltd
 

"We recently employed Pete to co-ordinate our move into new offices, which included sourcing furniture and equipment.  We gave him completely unreasonable time scales and very little support from our end.

He completed the task on time and exceeded our expectations on how the finished environment would look. Furthermore, his advise and help with all the legislative requirements regarding Health and Safety etc. (of which we were completely ignorant) were invaluable.

I have in fact known Pete for a number of years and it is no surprise to me the high standards that he has brought in completing the task that we set him. We will continue to use Pete in this context for all our requirements and I have no hesitation in recommending him to any other prospective clients."

Steve Townend
CEO

 
Future Internet Technologies plc
 

"DEMPS Ltd have provided professional expertise to Future Internet Technologies plc (an AIM listed company) over a 10 week period with coordinating and project managing our move to a newly-refurbished 6,500 sq ft office facility in Paddington.

The remit was broad, covering everything from managing our interim hired office space (circa 1,000 sq ft), agreeing the design with Future Internet Technologies plc, and taking this detail to the Fit out contractor, agreeing the scope of works, managing the fit out program, supplier contacts, cleaning, shred it (secure waste), council waste collections, company mobile phones, milk, bread, sandwich deliveries, furniture hire, fire safe, office keys, car parking, H & S inc, fire procedures, fire marshal training, fire risk assessment etc, liaising with the landlord agents and move planning. Pete’s many years of experience proved invaluable and his flexible, open approach ensured that the whole process of vendor selection was quick and cost-effective.

Pete worked very hard on behalf of Future Internet Technologies plc, ensuring that we got the best value out of the procurement process. Having DEMPS Ltd on board removed a whole area of hassle and worry, enabling Future Internet Technologies plc to get on with growing its business.

Pete’s flexibility has been extended to offering advice over the telephone & via e mail, since our office relocation. I would definitely recommend DEMPS Ltd to any small or medium sized business contemplating an office re-fit or move or for any H & S related issues."

Tony Lynch
Chief Financial Officer

 
Gasbox
 

"Demps Ltd have provided Gasbox with exemplary levels of professional support and services both in the capacity of advising on premises fit out and working with mutual clients in the property selection and facilities management arenas. Pete Dempsey combines years of experience with a truly customer focused approach and is a pleasure to deal with. His practical mind and innovative style combine to good effect to ensure that a range of attractive and relevant solutions are never far away.

I would not hesitate in recommending Demps Ltd to any individual or business that values honesty, professionalism and a strong duty of care from their suppliers."

Chris Hancock
Managing Director

 
Direct Valuations
 

"Pete Dempsey of DEMPS Ltd was requested to undertake a review of Direct Valuations Health & Safety policy after offering advice to a subsidiary of ours, this review has resulted in a new Health & Safety policy & supplementary documentation being written including, fire procedures, fire marshal training package, fire risk assessment, Display Screen Equipment(DSE) training package etc.

Pete also took on the role of reviewing our office space utilisation to maximise desk capacity. Pete acted as building refresh champion looking at ways of improving the welfare facilities, decoration & the reception area liaising with all external contractors. Pete’s many years of experience in Facilities Management proved invaluable and his flexible, open approach ensured that the whole process of change was quick and cost-effective.

Having DEMPS Ltd on board removed a whole area of hassle and worry for the business; this enabled Direct Valuations to grow our business knowing that our people’s safety & welfare were taken care of. Pete has continued to support our in house team by offering advice over the telephone & via e mail. I would definitely recommend DEMPS Ltd to any small or medium sized business contemplating an office refurbishment or for any H & S related issues."

Paul Gratton
Managing Director

 
Clear Start UK Ltd
 

"Over a period of 3 months Pete Dempsey has provided his professional expertise to Clear Start UK Ltd in coordinating and project managing our move to a new 11,000 sq ft office facility in Nottingham.  Pete’s remit was broad, covering everything from space planning and partitioning through to building control approval and move planning.  Pete’s many years of experience proved invaluable and his flexible, open approach ensured that the whole process of vendor selection was quick and cost-effective.  We were given a good range of options to choose from and Pete worked very hard on our behalf to ensure that we got the best value out of the procurement process.

Having Pete on board removed a whole area of hassle and worry, enabling Clear Start to get on with growing its business and I would definitely recommend Pete to any small or medium sized business contemplating an office re-fit or move."

Robin Tarling
Chief Executive Officer